Are you thinking of planning a trip, but are worried about the virus and other issues that may arise? Well, don’t worry…the airlines are thinking of you. While airlines are trying to get customers back through their doors, they came up with a way that could help ease some minds. Alongside the strict protocol to follow because of COVID-19, United Airlines decided to permanently eliminate change fees for all standard, economy, and premium tickets in the United States.
David Brown talks about the benefits and hardships this decision will have on the airline companies in Business Wars Daily, “Finally, Airlines Are Dropping Change Fees.” Since CEO of United Airlines, Scott Kirby, declared the new policy for change fees on the 31st of August, other airlines have followed suit hoping that they can get a piece of the action. With this change Kirby, alongside other airlines, are hoping that this will encourage people to book tickets to travel domestically. While this is a great thing that has been requested numerous times by customers, it is still up for question whether or not these airlines will see any benefits from these changes. As of today, most airlines make 15% revenue off of the change fee they had attached to their tickets.
It is still to be determined whether or not this change in policy will be extremely detrimental to the companies or be a wonderous thing. One thing is for sure…this change is relieving to many customers.
Would you travel via airlines after learning about this change? Where would you go? Let us know down below!
This article originally published on GREY Journal.